At ZenBreath, we strive to ensure that your orders are delivered as quickly and efficiently as possible. Please review our shipping policies below:
1. Order Processing
- All orders are processed within 1-2 business days (excluding weekends and holidays).
- You will receive an email confirmation with tracking details once your order has been shipped.
2. Shipping Times
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Domestic Shipping: Orders typically arrive within 5-7 business days after processing.
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International Shipping: Delivery times vary by destination but generally take 7-14 business days.
Please note that delays may occur due to unforeseen circumstances, such as carrier delays, customs inspections, or extreme weather conditions.
3. Shipping Costs
- Shipping costs are calculated at checkout based on your location and order size.
- Free shipping may be offered for orders exceeding a certain value. Check our website for current promotions.
4. Shipping Restrictions
- We do not ship to P.O. boxes or APO/FPO addresses.
- Certain regions or countries may have restrictions due to carrier or customs limitations.
5. Lost or Delayed Packages
- If your package is delayed or lost during transit, please contact our support team for assistance.
- ZenBreath is not responsible for delays caused by the shipping carrier.
6. Incorrect Shipping Information
- Please ensure that your shipping address is entered correctly at checkout.
- ZenBreath is not responsible for orders shipped to incorrect or incomplete addresses.
7. Damaged or Defective Products
- If your product arrives damaged, please contact us within 48 hours of delivery with photos and details of the issue.
